Emergencies
In an emergency in Spain
Key numbers to reach police, ambulance and fire services, and practical steps if you are robbed, lose documents or have an accident. Save these in your phone before you need them.
112 — Spain's single emergency number
Free from any phone, works without a SIM card and supports multiple languages. The operator will route you to the police, ambulance or fire service you need.
General emergencies
112
Multilingual. Use for any urgent situation — police, medical, fire.
Policía Nacional
091
Theft, robberies and national-level crime. File a report (denuncia) here.
Policía Local / Municipal
092
Local issues, neighbourhood incidents and urban policing.
Guardia Civil
062
Rural and highway emergencies, plus firearms and border matters.
Urgencias médicas / Ambulance
061
Medical emergencies and ambulance dispatch.
Bomberos (Fire)
080
Fire and rescue services (112 also routes here).
If you are robbed
Make sure you are safe first. If threatened, do not resist — your safety matters more than belongings.
Call 091 (Policía Nacional) for theft or robbery. For a medical emergency, call 061 or 112.
File a report (denuncia) with the Policía Nacional — many insurers and embassies require a police report. You can do this at a comisaría or online at denuncias.policia.es if no violence was involved.
Cancel any stolen bank cards immediately and note the police report reference.
If you have an accident
Call 112 — they coordinate ambulance, fire and police. For medical only, dial 061.
If you have European public healthcare cover, show your EHIC or the replacement GHIC / SIP card.
For a traffic accident, move to a safe place, exchange insurance details and take photos. If there are injuries, you must call 112 and notify the Guardia Civil (062).
Keep copies of any paperwork — hospitals, insurers and your embassy may ask for them.
Useful Spanish phrases
"Es una emergencia, necesito ayuda." — It's an emergency, I need help.
"Necesito una ambulancia." — I need an ambulance.
"Me han robado." — I have been robbed.
"¿Dónde está el hospital más cercano?" — Where is the nearest hospital?
"Necesito poner una denuncia." — I need to file a police report.
"¿Habla inglés?" — Do you speak English?